The Lancaster City Welcome Center, located at 38 Penn Square, temporarily closed to the public on Jan. 15 as renovations began. Construction is expected to take 12 to 15 months. During this time, Welcome Center staff members will assist visitors from a temporary kiosk in the lobby of the Lancaster Marriott at Penn Square, located at 25 S. Queen St.

The renovations will modernize the Welcome Center, addressing water damage, improving energy efficiency, enhancing accessibility with upgraded entrances, and adding new public restroom facilities. These improvements are also intended to provide a better working environment for the staff.

The Welcome Center is housed in Old City Hall, a historic building constructed in the late 1700s that is listed on the National Register of Historic Places.