The York County commissioners approved an agreement with the Pennsylvania Emergency Management Agency (PEMA) to provide support in implementing Next Generation 911 (NG911). The upgraded service, which comes at no cost to the county, will allow for York County to participate in the statewide initiative of modernizing a critical emergency service that was built on technology from the 1970s.

NG911 will transition Pennsylvania's current 911 infrastructure to an internet protocol-based system. The process will take at least a year before the first region of the state is activated on NG911.

Pennsylvania's NG911 system will make counties' 911 operations better equipped to receive incoming calls faster and with more accurate caller information, transfer 911 calls and call information to the correct jurisdiction, rely on modern GIS technology to locate a wireless caller's location, and securely receive multimedia communications like text messages, photos, and videos.

To learn more, contact Mark Walters at 717-779-6508 or mewalters@yorkcountypa.gov.