Arthur Hall Insurance recently announced the promotion of one of its employees as well as its recognition for being a top performing agency.

Karin G. Ricciardi was promoted to the position of account manager. In addition, Ricciardi has obtained the Certified Insurance Service Representative (CISR) designation.

Ricciardi began her career at Arthur Hall Insurance in 2009 at the West Chester office and recently celebrated her 15-year work anniversary. Throughout the years in the agency and through her professional experience, she has progressed from a service representative to an account representative, associate account manager and now account manager. As an account manager, Ricciardi will actively market, write and manage client relationships while advising and advocating for her clients.

The CISR designation is recognized throughout the industry as a standard of achievement and ongoing professionalism. To achieve this certification, people are required to successfully complete five courses and examinations in the areas of personal and commercial insurance and agency operations. They must also commit to annual continuing education to update their designation and knowledge in order to serve their clients, agencies and companies at the highest level.

Ricciardi grew up in a family that was involved in the insurance business, and her father was a source of support as she studied to become a licensed agent. She currently lives in West Chester.

Additionally, insurance carrier Westfield, a U.S.-based property and casualty company, recognized Arthur Hall Insurance for demonstrating a proven commitment to customers and superior performance industrywide. A biennial review by Westfield evaluates more than 1,000 independent agencies in nine key areas, such as long-term growth, strategic focus, agency planning, tech investments and digital footprint. Arthur Hall Insurance scored as a top performer in these areas and qualified for Westfield's Propel program.

Propel agencies represent the top performers of Westfield's overall agency force. These agencies align with Westfield's promise to provide solutions, and they demonstrate excellence in various performance metrics, including responsiveness and focus on customers and key investments.

For more information about Arthur Hall Insurance, visit http://www.arthurhall.com.